NGOs should not replace the state: defining roles in Ukraine's recovery
Ukraine is defending itself in a full-scale war while providing social protection to millions of IDPs and veterans and advancing reforms. These overlapping demands have placed the state system under constant strain, pushing it to the limits of its institutional capacity. This is precisely where the work of civil society, non-governmental and charitable organisations becomes pivotal.
Meanwhile, budget cuts are forcing organisations to set clear priorities. According to Grand Bargain Ambassador Michael Köhler, NGOs should focus on those areas where the state is clearly falling short or failing to cope. He emphasises that Ukraine will continue to have large numbers of IDPs and others requiring assistance even after the war is over. Without a strong lobby, these groups risk being overlooked by policymakers, which makes civil society organisations indispensable both as providers of support and as advocates for their interests.
Pictured: Heiko Thoms, Ambassador Extraordinary and Plenipotentiary of the Federal Republic of Germany to Ukraine from September 2025 to 4 August 2026, speaking at a conference
Köhler warns, however, that a prolonged focus on crisis response and plugging gaps in the social support system could divert civil society organisations from their core mission. Without strong ties to the communities they serve, they risk evolving into little more than project implementers and service providers.
"A civil society organisation should be a bridge between people and real assistance. Otherwise, it becomes just another commercial enterprise. The role of an NGO is not only to distribute humanitarian aid, but also to strengthen democracy and help shape a society prepared for EU accession," Köhler says.
The debate over the future of Ukraine's civil society sector is gaining momentum as emergency funding declines. With international donors winding down their emergency response programmes, concerns are growing over the long-term sustainability of civil society organisations and how the expertise they have accumulated can be embedded within the state system.
To strengthen the capacity of Ukrainian civil society organisations, the EMPOWER project has been operating in Ukraine for the past three years with support from the German Government and EU humanitarian aid. The project's network now brings together more than 55 partner organisations working across 11 regions of Ukraine with vulnerable groups in war-affected regions. By supporting local initiatives, EMPOWER helps expand access to social services, strengthen community resilience and foster partnerships between communities, state institutions and civil society.
"During the war, civil society stepped in to perform functions that were critical to sustaining support systems in many communities. The next challenge is to ensure that this experience is not seen merely as a temporary wartime solution, but becomes an integral part of the long-term architecture of Ukraine's recovery," said EMPOWER Project Manager Eike Vater.
According to Eike Vater, the key questions now are what future awaits civil society once the humanitarian response phase is over, and whether civil society organisations will remain a tool for crisis response or become a fully-fledged component of the social services system alongside state and municipal institutions.
Pictured: Eike Vater, EMPOWER project manager
The importance of flexibility and close collaboration between Ukrainian NGOs and local communities is also emphasised by representatives of local government.
Mykhailo Netiazhuk, Mayor of Fastiv, emphasises that this cooperation enables swift decision-making when problems need to be resolved immediately, without the delays associated with amending the regulatory documents governing the use of budget funds.
For example, the mayor highlighted the vital support provided by civil society representatives to people in Fastiv last winter, when the situation became critical and nearly 500 people in the community were found to require home care.
The local authorities recognise the problem and understand that the range of social services needs to be expanded. The mayor also believes crisis response remains essential as the war continues. Russia's tactics are unpredictable, and countering them requires flexibility and the ability to respond quickly – precisely the qualities that NGOs provide.
Matthias Schmale points to another challenge: as the full-scale war has entered its fifth year, civil society risks assuming responsibilities that should remain with the state. He emphasises that the future role of civil society should not be to replace the state, but to complement it where genuine gaps exist and help strengthen state capacity where institutions are unable to deliver services.
На фото: Міхаель Кьолер, посол Великої угоди (Grand Bargain Ambassador)
He also emphasises the importance of organisations working in partnership with communities. Non-governmental organisations should play a more significant role than merely providing services. By being embedded in the communities they serve, they can identify systemic gaps and better understand specific local needs. Moreover, given the risks posed by corruption, civil society must be involved in monitoring the quality and fairness of public service delivery. In other words, NGOs should not only provide support but also analyse and scrutinise the actions of authorities at all levels.
Finally, Matthias Schmale and other experts, including Vitalii Muzychenko, Director of the Fund for the Social Protection of Persons with Disabilities, identify another important role for civil society: advocating for the interests of the most vulnerable members of communities and those who receive insufficient support. After all, it is NGO representatives who often enjoy a high level of trust among the people they work with. Through this trust, they can help local authorities better understand citizens' current needs to develop the social services system.